{"id":5353,"date":"2025-11-07T20:46:37","date_gmt":"2025-11-07T19:46:37","guid":{"rendered":"https:\/\/virtualcockpit.eu\/reklamacni-rad\/"},"modified":"2026-09-23T22:09:11","modified_gmt":"2026-09-23T20:09:11","slug":"reklamacni-rad","status":"publish","type":"page","link":"https:\/\/virtualcockpit.eu\/cs\/reklamacni-rad\/","title":{"rendered":"Reklama\u010dn\u00ed \u0159\u00e1d a prodlou\u017een\u00e1 z\u00e1ruka"},"content":{"rendered":"<p><strong>Verze EN 2026-09-23-v3 \u00b7 \u00fa\u010dinnost od 23.9.2026<\/strong><\/p>\n<h2><strong>1. Provozovatel<\/strong><\/h2>\n<p><strong>Obchodn\u00ed n\u00e1zev:<\/strong>Nizum s. r. o.<strong>Um\u00edst\u011bn\u00ed:<\/strong>Baka 40, 930 04 Baka, Slovensk\u00e1 republika<strong>Identifika\u010dn\u00ed \u010d\u00edslo:<\/strong>57420092<strong>TIN:<\/strong>2222730698<strong>\u010c\u00edslo DPH:<\/strong>SK21222730698 (pl\u00e1tce DPH od 26.7.2026)<strong>Zaps\u00e1no v obchodn\u00edm rejst\u0159\u00edku:<\/strong>Okresn\u00ed soud Trnava, odd\u00edl Sro, vlo\u017eka \u010d. 61925 \/ T<strong>E-mail:<\/strong> &lt;a href=&quot;mailto:info@virtualcockpit.eu<\/a><br \/>\n<strong>Internetov\u00e1 str\u00e1nka:<\/strong> <a href=\"https:\/\/virtualcockpit.eu\" rel=\"noopener\" target=\"_blank\">https:\/\/virtualcockpit.eu<\/a>(d\u00e1le jen &#8222;Evropsk\u00e1 unie&#8220;)<strong>Prod\u00e1vaj\u00edc\u00ed<\/strong>(n = 6)<\/p>\n<hr \/>\n<h2><strong>2. Obecn\u00e1 ustanoven\u00ed<\/strong><\/h2>\n<ol>\n<li>Toto \u0159\u00edzen\u00ed o st\u00ed\u017enosti bylo vypracov\u00e1no v souladu se slovensk\u00fdmi pr\u00e1vn\u00edmi p\u0159edpisy, zejm\u00e9na:\n<ul>\n<li>Z\u00e1kon \u010d. 40 \/ 1964, ob\u010dansk\u00fd z\u00e1kon\u00edk,<\/li>\n<li>Z\u00e1kon 108 \/ 224 Sb. o ochran\u011b spot\u0159ebitele a o zm\u011bn\u011b n\u011bkter\u00fdch z\u00e1kon\u016f,<\/li>\n<li>Z\u00e1kon \u010d. 391 \/ 2015 Sb. o alternativn\u00edm \u0159e\u0161en\u00ed spor\u016f pro spot\u0159ebitele.<\/li>\n<\/ul>\n<\/li>\n<li>Tato reklamn\u00ed politika upravuje podm\u00ednky pr\u00e1va spot\u0159ebitele na odpov\u011bdnost za vady zakoupen\u00e9 prost\u0159ednictv\u00edm e-shopu prod\u00e1vaj\u00edc\u00edho.<\/li>\n<li>Pravidla pro st\u00ed\u017enosti se vztahuj\u00ed v\u00fdhradn\u011b na spot\u0159ebitele, na fyzick\u00e9 osoby, kter\u00e9 p\u0159i uzav\u00edr\u00e1n\u00ed a pln\u011bn\u00ed smlouvy nejednaj\u00ed v r\u00e1mci sv\u00e9 podnikatelsk\u00e9 \u010dinnosti nebo povol\u00e1n\u00ed.<\/li>\n<li>Tato pravidla pro st\u00ed\u017enosti nestanov\u00ed, \u017ee by spot\u0159ebitel m\u011bl odstoupit od smlouvy, ani\u017e by uvedl d\u016fvod ve lh\u016ft\u011b 14 dn\u016f. Toto pr\u00e1vo se \u0159\u00edd\u00ed samostatn\u00fdmi ustanoven\u00edmi obchodn\u00edch podm\u00ednek prod\u00e1vaj\u00edc\u00edho.<\/li>\n<li>Pokud je kupuj\u00edc\u00ed podnikatelem nebo pr\u00e1vnickou osobou, pr\u00e1va vypl\u00fdvaj\u00edc\u00ed z odpov\u011bdnosti za vady se \u0159\u00edd\u00ed p\u0159\u00edslu\u0161n\u00fdmi ustanoven\u00edmi obchodn\u00edho z\u00e1kon\u00edku, pokud se strany nedohodnou jinak.<\/li>\n<li>Ustanoven\u00ed tohoto jednac\u00edho \u0159\u00e1du nemaj\u00ed za c\u00edl vylou\u010dit nebo omezit pr\u00e1va spot\u0159ebitele. Pokud je jak\u00e9koli ustanoven\u00ed v rozporu s z\u00e1vazn\u00fdm ustanoven\u00edm pr\u00e1va na ochranu spot\u0159ebitele, pou\u017eije se p\u0159\u00edslu\u0161n\u00e9 ustanoven\u00ed pr\u00e1va.<\/li>\n<\/ol>\n<hr \/>\n<h2><strong>3. Odpov\u011bdnost za vady<\/strong><\/h2>\n<ol>\n<li>Prod\u00e1vaj\u00edc\u00ed odpov\u00edd\u00e1 za skute\u010dnost, \u017ee zbo\u017e\u00ed m\u00e1 vlastnosti dohodnut\u00e9 v kupn\u00ed smlouv\u011b p\u0159i dod\u00e1n\u00ed, odpov\u00eddaj\u00ed popisu uveden\u00e9mu pro zbo\u017e\u00ed a jsou vhodn\u00e9 pro \u00fa\u010dely, pro kter\u00e9 je zbo\u017e\u00ed stejn\u00e9ho druhu b\u011b\u017en\u011b pou\u017e\u00edv\u00e1no.<\/li>\n<li>Prod\u00e1vaj\u00edc\u00ed odpov\u00edd\u00e1 za vadu, kterou m\u00e1 zbo\u017e\u00ed v okam\u017eiku dod\u00e1n\u00ed a ke kter\u00e9 dojde do dvou let od dod\u00e1n\u00ed zbo\u017e\u00ed spot\u0159ebiteli, nestanov\u00ed-li pr\u00e1vn\u00ed p\u0159edpisy jinak.<\/li>\n<li>Prod\u00e1vaj\u00edc\u00ed nen\u00ed odpov\u011bdn\u00fd zejm\u00e9na za vady zp\u016fsoben\u00e9:\n<ul>\n<li>neprofesion\u00e1ln\u00ed nebo nespr\u00e1vn\u00e9 pou\u017eit\u00ed zbo\u017e\u00ed,<\/li>\n<li>pou\u017eit\u00ed v rozporu s n\u00e1vodem k pou\u017eit\u00ed, n\u00e1vodem k instalaci nebo pou\u017eit\u00ed,<\/li>\n<li>norm\u00e1ln\u00ed opot\u0159eben\u00ed,<\/li>\n<li>mechanick\u00e9 po\u0161kozen\u00ed po p\u0159evzet\u00ed zbo\u017e\u00ed,<\/li>\n<li>nespr\u00e1vn\u00e1 nebo neprofesion\u00e1ln\u00ed mont\u00e1\u017e, demont\u00e1\u017e nebo remont\u00e1\u017e zbo\u017e\u00ed, pokud toto mont\u00e1\u017e\u00ed neprovedl prod\u00e1vaj\u00edc\u00ed nebo osoba odpov\u011bdn\u00e1 za prod\u00e1vaj\u00edc\u00edho,<\/li>\n<li>nespr\u00e1vn\u00e9ho p\u0159ipojen\u00ed, po\u0161kozen\u00ed konektor\u016f, kabel\u00e1\u017ee, ti\u0161t\u011bn\u00fdch obvod\u016f, displej\u016f nebo jin\u00fdch vnit\u0159n\u00edch \u010d\u00e1st\u00ed,<\/li>\n<li>ru\u0161en\u00ed vnit\u0159n\u00edch \u010d\u00e1st\u00ed zbo\u017e\u00ed mimo rozsah pokyn\u016f,<\/li>\n<li>z\u00e1sah t\u0159et\u00ed osoby nebo neprofesion\u00e1ln\u00ed zach\u00e1zen\u00ed,<\/li>\n<li>pou\u017e\u00edv\u00e1n\u00ed nevhodn\u00e9ho p\u0159\u00edslu\u0161enstv\u00ed, v\u00fdkonu, kabel\u016f, redukc\u00ed nebo za\u0159\u00edzen\u00ed,<\/li>\n<li>vlhkost, nadm\u011brn\u00e9 teplo, zne\u010di\u0161t\u011bn\u00ed, oxidace, zkrat nebo jin\u00fd vn\u011bj\u0161\u00ed vliv nezp\u016fsoben\u00fd vadami zbo\u017e\u00ed,<\/li>\n<li>zm\u011bny softwaru nebo hardwaru proveden\u00e9 spot\u0159ebitelem nebo t\u0159et\u00ed stranou bez pokyn\u016f prod\u00e1vaj\u00edc\u00edho,<\/li>\n<li>odstran\u011bn\u00ed, po\u0161kozen\u00ed nebo neopr\u00e1vn\u011bn\u00e9 nakl\u00e1d\u00e1n\u00ed s identifikac\u00ed nebo s\u00e9riovou identifikac\u00ed zbo\u017e\u00ed, pokud to znemo\u017e\u0148uje nebo podstatn\u011b zt\u011b\u017euje identifikaci zbo\u017e\u00ed nebo posouzen\u00ed vady.<\/li>\n<\/ul>\n<\/li>\n<li>Otev\u0159en\u00ed nebo demont\u00e1\u017e samotn\u00e9ho zbo\u017e\u00ed nesm\u00ed automaticky znamenat zam\u00edtnut\u00ed n\u00e1roku. Prod\u00e1vaj\u00edc\u00ed je v\u0161ak opr\u00e1vn\u011bn odm\u00edtnout odpov\u011bdnost za vadu, pokud zjist\u00ed, \u017ee z\u00e1vada je zp\u016fsobena nespr\u00e1vn\u00fdm mont\u00e1\u017e\u00edm, z\u00e1sahem, po\u0161kozen\u00edm, neopr\u00e1vn\u011bn\u00edm nebo pokud takov\u00fd z\u00e1sah br\u00e1n\u00ed spolehliv\u00e9mu posouzen\u00ed p\u0159\u00ed\u010diny vady.<\/li>\n<li>Prod\u00e1vaj\u00edc\u00ed odpov\u00edd\u00e1 rovn\u011b\u017e za vadu zp\u016fsobenou nespr\u00e1vn\u00fdm mont\u00e1\u017e\u00edm nebo instalac\u00ed, pokud toto mont\u00e1\u017e\u00ed nebo za\u0159\u00edzen\u00ed bylo sou\u010d\u00e1st\u00ed kupn\u00ed smlouvy nebo bylo provedeno na odpov\u011bdnost prod\u00e1vaj\u00edc\u00edho.<\/li>\n<\/ol>\n<hr \/>\n<h2><strong>4. Doba odpov\u011bdnosti za vady<\/strong><\/h2>\n<ol>\n<li>Prod\u00e1vaj\u00edc\u00ed odpov\u00edd\u00e1 za vady zbo\u017e\u00ed, k nim\u017e dojde do dvou let od dod\u00e1n\u00ed zbo\u017e\u00ed spot\u0159ebiteli, nestanov\u00ed-li pr\u00e1vn\u00ed p\u0159edpisy jinak.<\/li>\n<li>Doba odpov\u011bdnosti za vady za\u010d\u00edn\u00e1 b\u011b\u017eet dnem dod\u00e1n\u00ed zbo\u017e\u00ed spot\u0159ebiteli.<\/li>\n<li>Spot\u0159ebitel je povinen zjistit z\u00e1vadu bez zbyte\u010dn\u00e9ho prodlen\u00ed po jej\u00edm zji\u0161t\u011bn\u00ed nejpozd\u011bji dva m\u011bs\u00edce po jeho zji\u0161t\u011bn\u00ed.<\/li>\n<li>Pr\u00e1vo na odpov\u011bdnost za vady mus\u00ed spot\u0159ebitel uplatnit p\u0159i odpov\u011bdnosti za vady.<\/li>\n<\/ol>\n<hr \/>\n<h2><strong>5. Pou\u017eit\u00ed st\u00ed\u017enosti<\/strong><\/h2>\n<ol>\n<li>Spot\u0159ebitel m\u016f\u017ee st\u00ed\u017enost podat p\u00edsemn\u011b, po\u0161tou, osobn\u011b po p\u0159edchoz\u00ed dohod\u011b nebo elektronickou po\u0161tou:<strong>Nizum s. r. o.<\/strong>Baka 40, 930 04 Baka<br \/>\nE-mail:&lt;a href=&quot;mailto:info@virtualcockpit.eu<\/a><\/li>\n<li>Spot\u0159ebitel m\u016f\u017ee pou\u017e\u00edt formul\u00e1\u0159 \u017e\u00e1dosti prod\u00e1vaj\u00edc\u00edho, kter\u00fd je k dispozici na t\u00e9to adrese:<a href=\"mailto:info@virtualcockpit.eu\">Aplikovat st\u00ed\u017enost e-mailem<\/a><\/li>\n<li>Pou\u017eit\u00ed formul\u00e1\u0159e \u017e\u00e1dosti nen\u00ed povinn\u00e9. Tvrzen\u00ed lze uplatnit i jin\u00fdm jasn\u00fdm zp\u016fsobem, z n\u011bho\u017e bude jasn\u00e9, kdo st\u00ed\u017enost uplat\u0148uje, jak\u00e9 zbo\u017e\u00ed inzeruje a na jakou chybu si st\u011b\u017euj\u00ed.<\/li>\n<li>St\u00ed\u017enost by m\u011bla zahrnovat zejm\u00e9na:\n<ul>\n<li>jm\u00e9no a p\u0159\u00edjmen\u00ed spot\u0159ebitele,<\/li>\n<li>kontaktn\u00ed \u00fadaje,<\/li>\n<li>po\u0159adov\u00e9 \u010d\u00edslo nebo kupn\u00ed doklad,<\/li>\n<li>\u00fadaj o po\u017eadovan\u00e9m zbo\u017e\u00ed,<\/li>\n<li>popis uv\u00e1d\u011bn\u00e9 z\u00e1vady,<\/li>\n<li>informace o tom, jak se z\u00e1vada projevuje,<\/li>\n<li>po\u017eadovan\u00fd zp\u016fsob vy\u0159izov\u00e1n\u00ed st\u00ed\u017enosti, pokud to spot\u0159ebitel uvede.<\/li>\n<\/ul>\n<\/li>\n<li>Spot\u0159ebiteli je doporu\u010dena kopie n\u00e1kupn\u00edho dokumentu. Nep\u0159edlo\u017een\u00ed n\u00e1kupn\u00edho dokladu nesm\u00ed automaticky br\u00e1nit uplatn\u011bn\u00ed n\u00e1roku, pokud lze n\u00e1kup zbo\u017e\u00ed od prod\u00e1vaj\u00edc\u00edho prok\u00e1zat jin\u00fdm zp\u016fsobem.<\/li>\n<li>Spot\u0159ebitel je povinen poskytnout prod\u00e1vaj\u00edc\u00edmu odpov\u00eddaj\u00edc\u00ed synergie nezbytn\u00e9 k posouzen\u00ed st\u00ed\u017enosti, zejm\u00e9na pravdiv\u00fd popis vady, fotografie nebo videoz\u00e1znamu vad, informace o mont\u00e1\u017ei, zp\u016fsobu pou\u017eit\u00ed a stavu zbo\u017e\u00ed, je-li to nezbytn\u00e9 k posouzen\u00ed vady. T\u00edm nen\u00ed dot\u010deno pr\u00e1vo spot\u0159ebitele podat st\u00ed\u017enost.<\/li>\n<li>Je-li to nezbytn\u00e9 k posouzen\u00ed vady, m\u016f\u017ee prod\u00e1vaj\u00edc\u00ed po\u017e\u00e1dat spot\u0159ebitele, aby zbo\u017e\u00ed poslal k diagn\u00f3ze, aby zbo\u017e\u00ed doru\u010dil na m\u00edsto slu\u017eby nebo aby doplnil informace k tvrzen\u00ed.<\/li>\n<\/ol>\n<hr \/>\n<h2><strong>6. \u0158\u00edzen\u00ed o st\u00ed\u017enosti<\/strong><\/h2>\n<ol>\n<li>Prod\u00e1vaj\u00edc\u00ed neprodlen\u011b potvrd\u00ed vadu spot\u0159ebiteli p\u00edsemn\u011b nebo elektronicky. V osv\u011bd\u010den\u00ed se uvede zejm\u00e9na datum vady, \u00fadaj o zbo\u017e\u00ed, o kter\u00e9m se \u017e\u00e1d\u00e1, popis vady a p\u0159im\u011b\u0159en\u00e1 lh\u016fta pro vy\u0159izov\u00e1n\u00ed pohled\u00e1vky.<\/li>\n<li>Prod\u00e1vaj\u00edc\u00ed za\u0159\u00edd\u00ed st\u00ed\u017enost v p\u0159im\u011b\u0159en\u00e9 lh\u016ft\u011b, zpravidla nejpozd\u011bji do 30 dn\u016f od data vady. Pokud povaha z\u00e1vady, technick\u00e1 diagn\u00f3za, dod\u00e1n\u00ed n\u00e1hradn\u00ed \u010d\u00e1sti, synergie v\u00fdrobce nebo jin\u00fd objektivn\u00ed d\u016fvod vy\u017eaduj\u00ed del\u0161\u00ed dobu, informuje o tom prod\u00e1vaj\u00edc\u00ed spot\u0159ebitele.<\/li>\n<li>Je-li prod\u00e1vaj\u00edc\u00ed odpov\u011bdn\u00fd za vadu, m\u00e1 spot\u0159ebitel podle povahy vady a v souladu se z\u00e1konem pr\u00e1vo zejm\u00e9na:\n<ul>\n<li>odstran\u011bn\u00ed z\u00e1vad opravou,<\/li>\n<li>odstran\u011bn\u00ed vad nahrazen\u00edm zbo\u017e\u00ed nebo jeho \u010d\u00e1st\u00ed,<\/li>\n<li>p\u0159im\u011b\u0159enou slevu na kupn\u00ed cenu,<\/li>\n<li>odstoupen\u00ed od kupn\u00ed smlouvy, pokud jsou spln\u011bny pr\u00e1vn\u00ed podm\u00ednky.<\/li>\n<\/ul>\n<\/li>\n<li>Spot\u0159ebitel bude informov\u00e1n e-mailem nebo p\u00edsemn\u011b o zp\u016fsobu vy\u0159izov\u00e1n\u00ed st\u00ed\u017enosti.<\/li>\n<li>Prod\u00e1vaj\u00edc\u00ed poskytne spot\u0159ebiteli d\u016fkaz o vy\u0159izov\u00e1n\u00ed st\u00ed\u017enosti, zejm\u00e9na pokud je st\u00ed\u017enost zam\u00edtnuta nebo pokud to povaha za\u0159\u00edzen\u00ed st\u00ed\u017enosti vy\u017eaduje.<\/li>\n<\/ol>\n<hr \/>\n<h2><strong>7. Specifikace produkt\u016f Virtu\u00e1ln\u00ed kop\u00edrka a p\u0159\u00edslu\u0161enstv\u00ed<\/strong><\/h2>\n<ol>\n<li>Pro v\u00fdrobky Virtual Cockpit a souvisej\u00edc\u00ed p\u0159\u00edslu\u0161enstv\u00ed m\u016f\u017ee b\u00fdt pro posouzen\u00ed vady nezbytn\u00e1 kontrola instalace, elektroinstalace, se\u0159\u00edzen\u00ed, kompatibilita vozidla, softwaru, kabel\u00e1\u017ee nebo zp\u016fsobu pou\u017eit\u00ed.<\/li>\n<li>V p\u0159\u00edpad\u011b n\u00e1roku na Virtual Cockpit m\u016f\u017ee prod\u00e1vaj\u00edc\u00ed podle povahy vady nab\u00eddnout spot\u0159ebiteli zejm\u00e9na:\n<ul>\n<li>osobn\u00ed vybaven\u00ed st\u00ed\u017enosti nebo opravy v m\u00edst\u011b slu\u017eby prod\u00e1vaj\u00edc\u00edho,<\/li>\n<li>zas\u00edl\u00e1n\u00ed zbo\u017e\u00ed po\u017eadovan\u00e9ho prod\u00e1vaj\u00edc\u00edmu za \u00fa\u010delem diagn\u00f3zy nebo opravy,<\/li>\n<li>odesl\u00e1n\u00ed n\u00e1hradn\u00ed \u010d\u00e1sti spolu s pokyny pro v\u00fdm\u011bnu, pokud s t\u00edm spot\u0159ebitel souhlas\u00ed a pokud je takov\u00fd postup vzhledem k povaze vady vhodn\u00fd,<\/li>\n<li>d\u00e1lkov\u00e1 technick\u00e1 pomoc, pokud je z\u00e1vada nebo nastaven\u00ed \u0159e\u0161iteln\u00e9 t\u00edmto zp\u016fsobem.<\/li>\n<\/ul>\n<\/li>\n<li>Pokud spot\u0159ebitel provede mont\u00e1\u017e zbo\u017e\u00ed s\u00e1m, je povinen se \u0159\u00eddit pr\u016fvodn\u00edmi pokyny a doporu\u010den\u00edmi prod\u00e1vaj\u00edc\u00edho. Prod\u00e1vaj\u00edc\u00ed nenese odpov\u011bdnost za vady nebo po\u0161kozen\u00ed zp\u016fsoben\u00e9 nespr\u00e1vn\u00fdm mont\u00e1\u017e\u00ed, nespr\u00e1vn\u00fdm zapojen\u00edm, po\u0161kozen\u00edm p\u0159i manipulaci nebo z\u00e1sahu mimo rozsah pokyn\u016f.<\/li>\n<li>Pokud posouzen\u00ed st\u00ed\u017enosti uk\u00e1\u017ee, \u017ee z\u00e1vada byla zp\u016fsobena nespr\u00e1vn\u00fdm se\u0159\u00edzen\u00edm, nespr\u00e1vn\u00fdm zapojen\u00edm, interferenc\u00ed vnit\u0159n\u00edch \u010d\u00e1st\u00ed, po\u0161kozen\u00edm manipulace nebo jin\u00fdm jedn\u00e1n\u00edm spot\u0159ebitele nebo t\u0159et\u00ed strany, m\u016f\u017ee prod\u00e1vaj\u00edc\u00ed za vadu odm\u00edtnout odpov\u011bdnost.<\/li>\n<li>V p\u0159\u00edpad\u011b neopr\u00e1vn\u011bn\u00e9 st\u00ed\u017enosti m\u016f\u017ee b\u00fdt spot\u0159ebitel informov\u00e1n o mo\u017enosti mimoz\u00e1ru\u010dn\u00ed opravy nebo placen\u00e9 slu\u017eby. Tato slu\u017eba bude provedena a\u017e po p\u0159edchoz\u00edm souhlasu spot\u0159ebitele.<\/li>\n<\/ol>\n<hr \/>\n<h2><strong>8. Instalace, demont\u00e1\u017e, servis a v\u00fdstupn\u00ed servis<\/strong><\/h2>\n<ol>\n<li>Prod\u00e1vaj\u00edc\u00ed odpov\u00edd\u00e1 rovn\u011b\u017e za vadu zp\u016fsobenou nespr\u00e1vn\u00fdm mont\u00e1\u017e\u00edm nebo instalac\u00ed, pokud toto mont\u00e1\u017e\u00ed nebo za\u0159\u00edzen\u00ed bylo sou\u010d\u00e1st\u00ed kupn\u00ed smlouvy nebo bylo provedeno na odpov\u011bdnost prod\u00e1vaj\u00edc\u00edho.<\/li>\n<li>Vy\u017eaduje-li odstran\u011bn\u00ed pr\u00e1vn\u011b uplatn\u011bn\u00e9 vady demont\u00e1\u017e po\u017eadovan\u00e9ho zbo\u017e\u00ed z vozidla a jeho remont\u00e1\u017e, zajist\u00ed prod\u00e1vaj\u00edc\u00ed tento akt v souladu s pr\u00e1vn\u00edmi p\u0159edpisy bezplatn\u011b v p\u0159\u00edpad\u011b vady, za kterou je prod\u00e1vaj\u00edc\u00ed odpov\u011bdn\u00fd, a v p\u0159\u00edpad\u011b, \u017ee zbo\u017e\u00ed bylo instalov\u00e1no v souladu s povahou, \u00fa\u010delem a pokyny prod\u00e1vaj\u00edc\u00edho.<\/li>\n<li>Prod\u00e1vaj\u00edc\u00ed a spot\u0159ebitel se mohou dohodnout, \u017ee demont\u00e1\u017e po\u017eadovan\u00e9ho zbo\u017e\u00ed, dod\u00e1vka zbo\u017e\u00ed prod\u00e1vaj\u00edc\u00edmu nebo op\u011btovn\u00e1 mont\u00e1\u017e opraven\u00e9 nebo n\u00e1hradn\u00ed polo\u017eky zajist\u00ed spot\u0159ebitel nebo jeho vybran\u00fd odborn\u00edk. V p\u0159\u00edpad\u011b od\u016fvodn\u011bn\u00fdch tvrzen\u00ed se takov\u00e9 opat\u0159en\u00ed provede na n\u00e1klady a riziku prod\u00e1vaj\u00edc\u00edho v rozsahu p\u0159im\u011b\u0159en\u011b vynalo\u017een\u00fdch, p\u0159im\u011b\u0159en\u00fdch a \u0159\u00e1dn\u011b prok\u00e1zan\u00fdch n\u00e1klad\u016f.<\/li>\n<li>Slu\u017eebn\u00ed m\u00edsto prod\u00e1vaj\u00edc\u00edho pro stanoven\u00ed diagn\u00f3zy, opravu a proveden\u00ed pohled\u00e1vky je adresa prod\u00e1vaj\u00edc\u00edho, pokud se spot\u0159ebitelem nen\u00ed dohodnuto jinak:<strong>Nizum s. r. o.<\/strong>Baka 40, 930 04 Baka<\/li>\n<li>Pokud bylo mont\u00e1\u017e\u00ed provedeno ve form\u011b v\u00fdstupu prod\u00e1vaj\u00edc\u00edho od spot\u0159ebitele nebo na jin\u00e9 dohodnut\u00e9 m\u00edsto, neznamen\u00e1 to automaticky n\u00e1rok spot\u0159ebitele na bezplatnou v\u00fdstupn\u00ed slu\u017ebu pro ka\u017ed\u00fd dal\u0161\u00ed po\u017eadavek na slu\u017ebu. N\u00e1rok lze vy\u0159izovat osobn\u011b zejm\u00e9na v m\u00edst\u011b slu\u017eby prod\u00e1vaj\u00edc\u00edho, zas\u00edl\u00e1n\u00ed zbo\u017e\u00ed prod\u00e1vaj\u00edc\u00edmu, dohodnut\u00e9 profesion\u00e1ln\u00ed demont\u00e1\u017e nebo jinak dohodnut\u00e9 mezi prod\u00e1vaj\u00edc\u00edm a spot\u0159ebitelem.<\/li>\n<li>V\u00fdstupn\u00ed slu\u017eba, remont\u00e1\u017e, demont\u00e1\u017e, diagnostika, v\u00fdm\u011bna \u010d\u00e1sti nebo jin\u00e9 slu\u017eby mohou b\u00fdt \u00fa\u010dtov\u00e1ny pouze tehdy, pokud se nejedn\u00e1 o platn\u00fd n\u00e1rok na zavin\u011bn\u00ed, za kter\u00fd je prod\u00e1vaj\u00edc\u00ed odpov\u011bdn\u00fd, nebo pokud se jedn\u00e1 o slu\u017ebu p\u0159esahuj\u00edc\u00ed pr\u00e1vn\u00ed povinnosti prod\u00e1vaj\u00edc\u00edho. Cena takov\u00e9ho aktu bude p\u0159edem ozn\u00e1mena spot\u0159ebiteli a slu\u017eba bude provedena a\u017e po jeho souhlasu.<\/li>\n<li>Pokud se \u017e\u00e1dost uk\u00e1\u017ee jako neopr\u00e1vn\u011bn\u00e1, zejm\u00e9na z d\u016fvodu nespr\u00e1vn\u00e9ho shroma\u017e\u010fov\u00e1n\u00ed ze strany spot\u0159ebitele nebo t\u0159et\u00ed strany, neprofesion\u00e1ln\u00edho z\u00e1sahu, mechanick\u00e9ho po\u0161kozen\u00ed, nespr\u00e1vn\u00e9ho zapojen\u00ed, pou\u017eit\u00ed nevhodn\u00e9ho p\u0159\u00edslu\u0161enstv\u00ed nebo jin\u00e9ho d\u016fvodu, za kter\u00fd prod\u00e1vaj\u00edc\u00ed nen\u00ed odpov\u011bdn\u00fd, m\u016f\u017ee prod\u00e1vaj\u00edc\u00ed nab\u00eddnout placen\u00e9 slu\u017eby spot\u0159ebiteli. Tato slu\u017eba m\u016f\u017ee zahrnovat zejm\u00e9na diagnostiku, demont\u00e1\u017e, mont\u00e1\u017e, v\u00fdm\u011bnu, opravy, zp\u00e1te\u010dn\u00ed nebo v\u00fdstupn\u00ed slu\u017ebu.<\/li>\n<li>Cena za servisn\u00ed akt mimo schv\u00e1lenou pohled\u00e1vku, zejm\u00e9na demont\u00e1\u017e, mont\u00e1\u017e nebo v\u00fdm\u011bna \u010d\u00e1sti, m\u016f\u017ee b\u00fdt \u00fa\u010dtov\u00e1na podle aktu\u00e1ln\u00edho cen\u00edku prod\u00e1vaj\u00edc\u00edho, nap\u0159\u00edklad ve v\u00fd\u0161i 70 \u20ac. Cena se pou\u017eije pouze v p\u0159\u00edpad\u011b neopr\u00e1vn\u011bn\u00e9ho n\u00e1roku, nez\u00e1ru\u010dn\u00ed slu\u017eby nebo slu\u017eby p\u0159esahuj\u00edc\u00ed pr\u00e1vn\u00ed povinnosti prod\u00e1vaj\u00edc\u00edho, v\u017edy po p\u0159edchoz\u00edm souhlasu spot\u0159ebitele.<\/li>\n<li>Cena za zvl\u00e1\u0161\u0165 objednanou a \u0159\u00e1dn\u011b poskytovanou mont\u00e1\u017en\u00ed, v\u00fdstupn\u00ed, p\u0159epravn\u00ed nebo jinou slu\u017ebu slu\u017eby nen\u00ed sou\u010d\u00e1st\u00ed kupn\u00ed ceny zbo\u017e\u00ed a nen\u00ed vr\u00e1cena jako standardn\u00ed, pokud byla slu\u017eba \u0159\u00e1dn\u011b poskytnuta a n\u00e1rok se vztahuje pouze na zavin\u011bn\u00ed zbo\u017e\u00ed. T\u00edm nejsou dot\u010dena pr\u00e1va spot\u0159ebitele, pokud z\u00e1vada byla zp\u016fsobena nespr\u00e1vn\u00fdm poskytov\u00e1n\u00edm mont\u00e1\u017en\u00ed slu\u017eby nebo jak\u00fdmkoli jin\u00fdm poru\u0161en\u00edm povinnost\u00ed prod\u00e1vaj\u00edc\u00edho.<\/li>\n<li>Nizum je odpov\u011bdn\u00fd za proveden\u00e9 za\u0159\u00edzen\u00ed a fakturoval Nizum v Baka. Zejm\u00e9na AlarmShop Ko\u0161ice, CarSecurity Praha, \u00dasti nad Labem a Ostrava a Aston Eurotrading \u010cesk\u00e9 Bud\u011bjovice poskytuj\u00ed a fakturuj\u00ed mont\u00e1\u017e vlastn\u00edm jm\u00e9nem. Jejich instalace, term\u00edn, cena a p\u0159\u00edpadn\u00e9 po\u0161kozen\u00ed vozidla je odpov\u011bdnost\u00ed konkr\u00e9tn\u00edho partnera; tvrzen\u00ed o instalaci se na n\u011bj vztahuje.<\/li>\n<li>Za v\u00fdrobek, kter\u00fd prod\u00e1val b\u011bhem partnersk\u00e9ho mont\u00e1\u017e\u00ed, z\u016fst\u00e1v\u00e1 odpov\u011bdn\u00fd i Nizum. Nen\u00ed-li bez odborn\u00e9ho \u00fasudku z\u0159ejm\u00e9, zda se jedn\u00e1 o z\u00e1vadu v\u00fdrobku nebo mont\u00e1\u017ee, m\u016f\u017ee z\u00e1kazn\u00edk kontaktovat Nizum a partnera; zajist\u00ed odpov\u00eddaj\u00edc\u00ed sou\u010dinnost, ani\u017e by p\u0159enesl pr\u00e1vn\u00ed d\u016fkazn\u00ed b\u0159emeno na spot\u0159ebitele.<\/li>\n<\/ol>\n<hr \/>\n<h2><strong>9. Zam\u00edtnut\u00ed st\u00ed\u017enosti<\/strong><\/h2>\n<p>Prod\u00e1vaj\u00edc\u00ed m\u016f\u017ee zejm\u00e9na odm\u00edtnout odpov\u011bdnost za z\u00e1vadu, pokud:<\/p>\n<ul>\n<li>nebyl prok\u00e1z\u00e1n n\u00e1kup zbo\u017e\u00ed od prod\u00e1vaj\u00edc\u00edho nebo pr\u00e1vn\u00ed vztah, podle kter\u00e9ho je prod\u00e1vaj\u00edc\u00ed za vadu odpov\u011bdn\u00fd,<\/li>\n<li>z\u00e1vada je zp\u016fsobena jedn\u00e1n\u00edm nebo opomenut\u00edm spot\u0159ebitele nebo t\u0159et\u00ed osoby;<\/li>\n<li>vady zp\u016fsoben\u00e9 b\u011b\u017en\u00fdm opot\u0159eben\u00edm,<\/li>\n<li>z\u00e1vady zp\u016fsoben\u00e9 nespr\u00e1vnou mont\u00e1\u017e\u00ed, nespr\u00e1vn\u00fdm zapojen\u00edm, neprofesion\u00e1ln\u00edm z\u00e1sahem nebo pou\u017eit\u00edm v rozporu s pokyny,<\/li>\n<li>vady jsou zp\u016fsobeny pou\u017eit\u00edm nevhodn\u00e9ho p\u0159\u00edslu\u0161enstv\u00ed, kabel\u016f, redukce, nap\u00e1jen\u00ed nebo jin\u00fdch za\u0159\u00edzen\u00ed,<\/li>\n<li>z\u00e1vada je zp\u016fsobena mechanick\u00fdm po\u0161kozen\u00edm, vlhkost\u00ed, nadm\u011brn\u00fdm teplem, zkratem, oxidac\u00ed nebo jin\u00fdm vn\u011bj\u0161\u00edm vlivem,<\/li>\n<li>doba odpov\u011bdnosti za vady uplynula,<\/li>\n<li>z\u00e1vada byla zji\u0161t\u011bna pozd\u011b,<\/li>\n<li>podm\u00ednky zbo\u017e\u00ed neumo\u017e\u0148uj\u00ed spolehliv\u00e9 posouzen\u00ed n\u00e1roku v d\u016fsledku po\u0161kozen\u00ed, ru\u0161en\u00ed, odstran\u011bn\u00ed identifika\u010dn\u00edch \u00fadaj\u016f nebo jin\u00e9 zm\u011bny zbo\u017e\u00ed.<\/li>\n<\/ul>\n<p>Pokud prod\u00e1vaj\u00edc\u00ed odm\u00edtne odpov\u011bdnost za vadu, sd\u011bl\u00ed spot\u0159ebiteli p\u00edsemn\u011b nebo elektronicky d\u016fvody odm\u00edtnut\u00ed.<\/p>\n<hr \/>\n<h2><strong>10. N\u00e1klady a doprava<\/strong><\/h2>\n<ol>\n<li>Spot\u0159ebitel je povinen uveden\u00e9 zbo\u017e\u00ed zabalit a zajistit, aby nebylo b\u011bhem p\u0159epravy po\u0161kozeno.<\/li>\n<li>Prod\u00e1vaj\u00edc\u00ed nen\u00ed odpov\u011bdn\u00fd za \u0161kodu zp\u016fsobenou nedostate\u010dn\u00fdm balen\u00edm zbo\u017e\u00ed b\u011bhem p\u0159epravy od spot\u0159ebitele prod\u00e1vaj\u00edc\u00edmu.<\/li>\n<li>V p\u0159\u00edpad\u011b platn\u00e9 \u017e\u00e1dosti nese prod\u00e1vaj\u00edc\u00ed n\u00e1klady na opravu, v\u00fdm\u011bnu, vr\u00e1cen\u00ed zbo\u017e\u00ed spot\u0159ebiteli a n\u00e1klady spot\u0159ebitele na dod\u00e1n\u00ed zbo\u017e\u00ed, kter\u00e9 je p\u0159edm\u011btem \u017e\u00e1dosti, prod\u00e1vaj\u00edc\u00edmu, pokud bylo nezbytn\u00e9 prok\u00e1zat a posoudit vadu, za kterou je prod\u00e1vaj\u00edc\u00ed odpov\u011bdn\u00fd.<\/li>\n<li>Pokud spot\u0159ebitel za\u0161le zbo\u017e\u00ed, o kter\u00e9 se \u017e\u00e1d\u00e1, prod\u00e1vaj\u00edc\u00edmu na vlastn\u00ed n\u00e1klady a n\u00e1rok je uzn\u00e1n za zp\u016fsobil\u00fd, uhrad\u00ed mu prod\u00e1vaj\u00edc\u00ed n\u00e1klady na p\u0159epravu. Spot\u0159ebitel p\u0159edlo\u017e\u00ed p\u0159\u00edslu\u0161n\u00e9 d\u016fkazy o t\u011bchto n\u00e1kladech, zejm\u00e9na d\u016fkaz o pod\u00e1n\u00ed z\u00e1silky, fakturu, osv\u011bd\u010den\u00ed dopravce, doklad o zaplacen\u00ed nebo jin\u00fd prokazateln\u00fd doklad.<\/li>\n<li>Prod\u00e1vaj\u00edc\u00ed je opr\u00e1vn\u011bn pouze uhradit p\u0159im\u011b\u0159en\u00e9, p\u0159im\u011b\u0159en\u00e9 a prok\u00e1zan\u00e9 n\u00e1klady na dopravu. Prod\u00e1vaj\u00edc\u00ed nen\u00ed povinen uhradit nep\u0159im\u011b\u0159en\u00e9 nebo vy\u0161\u0161\u00ed ne\u017e standardn\u00ed n\u00e1klady, zejm\u00e9na expresn\u00ed dod\u00e1n\u00ed, nadstandardn\u00ed kur\u00fdrn\u00ed slu\u017eby, nedostate\u010dn\u00e9 poji\u0161t\u011bn\u00ed bal\u00edk\u016f nebo jin\u00e9 dopl\u0148kov\u00e9 slu\u017eby, leda\u017ee se na nich prod\u00e1vaj\u00edc\u00ed p\u0159edem dohodl se spot\u0159ebitelem.<\/li>\n<li>Prod\u00e1vaj\u00edc\u00ed m\u016f\u017ee spot\u0159ebiteli nab\u00eddnout vlastn\u00ed zp\u016fsob dod\u00e1n\u00ed zbo\u017e\u00ed, jako je zasl\u00e1n\u00ed letenky, objedn\u00e1v\u00e1n\u00ed kur\u00fdra nebo jin\u00e9 formy p\u0159epravy. Pokud si spot\u0159ebitel zvol\u00ed dra\u017e\u0161\u00ed nebo nep\u0159im\u011b\u0159en\u00fd zp\u016fsob dopravy bez p\u0159edchoz\u00edho souhlasu, m\u016f\u017ee prod\u00e1vaj\u00edc\u00ed uhradit n\u00e1klady pouze do v\u00fd\u0161e p\u0159im\u011b\u0159en\u00e9 ceny b\u011b\u017en\u00e9 dopravy.<\/li>\n<li>Pokud se \u017e\u00e1dost uk\u00e1\u017ee jako neopr\u00e1vn\u011bn\u00e1, nese n\u00e1klady na dod\u00e1n\u00ed zbo\u017e\u00ed prod\u00e1vaj\u00edc\u00edmu a vr\u00e1cen\u00ed zbo\u017e\u00ed spot\u0159ebiteli spot\u0159ebitel, pokud prod\u00e1vaj\u00edc\u00ed se spot\u0159ebitelem nedohodne jinak.<\/li>\n<li>Pokud se st\u00ed\u017enost uk\u00e1\u017ee jako neopr\u00e1vn\u011bn\u00e1, m\u016f\u017ee prod\u00e1vaj\u00edc\u00ed nab\u00eddnout spot\u0159ebiteli nez\u00e1ru\u010dn\u00ed opravu nebo zaplacenou slu\u017ebu. Tato slu\u017eba se prov\u00e1d\u00ed pouze po p\u0159edchoz\u00edm souhlasu spot\u0159ebitele s cenou nebo p\u0159edpokl\u00e1dan\u00fdmi n\u00e1klady.<\/li>\n<li>Pokud spot\u0159ebitel za\u0161le zbo\u017e\u00ed k n\u00e1rokov\u00e1n\u00ed zjevn\u011b nevhodn\u00fdm zp\u016fsobem, bez dostate\u010dn\u00e9ho balen\u00ed nebo s chyb\u011bj\u00edc\u00edmi \u010d\u00e1stmi nezbytn\u00fdmi pro posouzen\u00ed n\u00e1roku, m\u016f\u017ee ho prod\u00e1vaj\u00edc\u00ed po\u017e\u00e1dat, aby jej doplnil nebo spolupracoval.<\/li>\n<\/ol>\n<hr \/>\n<h2><strong>11. Zbo\u017e\u00ed zakoupen\u00e9 s p\u016fvodn\u00edm prod\u00e1vaj\u00edc\u00edm nebo jin\u00fdm subjektem<\/strong><\/h2>\n<ol>\n<li>Pokud bylo zbo\u017e\u00ed p\u016fvodn\u011b zakoupeno u jin\u00e9ho prod\u00e1vaj\u00edc\u00edho nebo u pr\u00e1vn\u011b odli\u0161n\u00e9ho subjektu, m\u016f\u017ee prod\u00e1vaj\u00edc\u00ed dobrovoln\u011b za\u0159\u00eddit p\u0159\u00edpad pohled\u00e1vky nebo slu\u017eby jako navazuj\u00edc\u00ed slu\u017ebu nebo obchodn\u00ed subjekt zna\u010dky Virtual Cockpit.<\/li>\n<li>Toto za\u0159\u00edzen\u00ed nesm\u00ed zahrnovat automatick\u00e9 p\u0159evzet\u00ed v\u0161ech pr\u00e1v a povinnost\u00ed p\u016fvodn\u00edho prod\u00e1vaj\u00edc\u00edho, nestanov\u00ed-li pr\u00e1vn\u00ed p\u0159edpisy nebo zvl\u00e1\u0161tn\u00ed dohoda jinak.<\/li>\n<li>V takov\u00e9m p\u0159\u00edpad\u011b m\u016f\u017ee prod\u00e1vaj\u00edc\u00ed v prohl\u00e1\u0161en\u00ed o vybaven\u00ed st\u00ed\u017enosti nebo v jej\u00ed p\u0159\u00edloze uv\u00e9st, \u017ee st\u00ed\u017enost je vy\u0159izov\u00e1na jako n\u00e1sledn\u00e1 slu\u017eba nebo obchodn\u00ed subjekt.<\/li>\n<\/ol>\n<hr \/>\n<p><span id=\"predlzena-zaruka\"><\/span><\/p>\n<h2><strong>12. Podm\u00ednky placen\u00e9 roz\u0161\u00ed\u0159en\u00e9 spot\u0159ebitelsk\u00e9 z\u00e1ruky<\/strong><\/h2>\n<ol>\n<li><strong>Z\u00e1ruka:<\/strong>Nizum s. r. o., Baka 40, 930 04 Baka, Slovensk\u00e1 republika, PIN 57420092, \u010d\u00edslo DPH SK2122730698, e- mail&lt;a href=&quot;mailto:info@virtualcockpit.eu<\/a>.<\/li>\n<li>Roz\u0161\u00ed\u0159en\u00e1 z\u00e1ruka je dobrovoln\u00e1 placen\u00e1 spot\u0159ebitelsk\u00e1 z\u00e1ruka, kter\u00e1 p\u0159evy\u0161uje z\u00e1konn\u00e1 pr\u00e1va odpov\u011bdnosti za vady. Pr\u00e1vnick\u00e1 pr\u00e1va spot\u0159ebitele v\u016f\u010di prod\u00e1vaj\u00edc\u00edmu, v\u010detn\u011b pr\u00e1va na bezplatnou pr\u00e1vn\u00ed ochranu, nejsou omezena nebo nahrazena roz\u0161\u00ed\u0159enou z\u00e1rukou.<\/li>\n<li>Roz\u0161\u00ed\u0159en\u00e1 z\u00e1ruka se poskytuje pouze tehdy, pokud byla \u0159\u00e1dn\u011b vybr\u00e1na a zaplacena za ur\u010dit\u00fd produkt. Varianta &#8212; + 1 rok &#8212; roz\u0161i\u0159uje pokryt\u00ed na celkem 36 m\u011bs\u00edc\u016f a variantu &#8212; + 2 roky &#8212; na celkem 48 m\u011bs\u00edc\u016f po dod\u00e1n\u00ed produktu. Prodlou\u017een\u00e9 obdob\u00ed za\u010d\u00edn\u00e1 po uplynut\u00ed prvn\u00edch 24 m\u011bs\u00edc\u016f po dod\u00e1n\u00ed.<\/li>\n<li>Z\u00e1ruka se vztahuje pouze na konkr\u00e9tn\u00ed v\u00fdrobek zakoupen\u00fd od spole\u010dnosti Nizum s. r. o. a ozna\u010den\u00fd v objedn\u00e1vkov\u00e9m nebo z\u00e1ru\u010dn\u00edm dopise. Nevztahuje se na instalaci, k\u00f3dov\u00e1n\u00ed, diagnostiku, v\u00fdstup, p\u0159epravu, vozidlo, jin\u00e1 za\u0159\u00edzen\u00ed nebo v\u00fdrobky t\u0159et\u00edch osob.<\/li>\n<li>Z\u00e1ruka je platn\u00e1 ve v\u0161ech zem\u00edch. M\u00edsto posouzen\u00ed a proveden\u00ed z\u00e1ru\u010dn\u00ed opravy je slu\u017eba ru\u010ditele na Slovensku, pokud ru\u010ditel p\u00edsemn\u011b neur\u010d\u00ed jin\u00e9 m\u00edsto nebo jin\u00fd zp\u016fsob vybaven\u00ed.<\/li>\n<li>Z\u00e1ruka se vztahuje na vnit\u0159n\u00ed v\u00fdrobu, materi\u00e1l nebo funk\u010dn\u00ed selh\u00e1n\u00ed v\u00fdrobku, k n\u011bmu\u017e doch\u00e1z\u00ed b\u011bhem prodlou\u017een\u00e9ho obdob\u00ed p\u0159i b\u011b\u017en\u00e9m pou\u017e\u00edv\u00e1n\u00ed v souladu s \u00fa\u010delem, pokyny a technick\u00fdmi podm\u00ednkami v\u00fdrobku.<\/li>\n<li>Z\u00e1ruka se nevztahuje zejm\u00e9na na:\n<ul>\n<li>mechanick\u00e9 nebo kosmetick\u00e9 po\u0161kozen\u00ed, po\u0161kr\u00e1b\u00e1n\u00ed, prask\u00e1n\u00ed, deformace nebo po\u0161kozen\u00ed v p\u0159\u00edpad\u011b nehody, p\u0159epravy, mont\u00e1\u017ee nebo demont\u00e1\u017ee,<\/li>\n<li>b\u011b\u017en\u00e9 opot\u0159eben\u00ed, p\u0159irozen\u00e9 st\u00e1rnut\u00ed materi\u00e1l\u016f a sou\u010d\u00e1st\u00ed, zm\u011bna vzhledu nebo vlastnost\u00ed plast\u016f, t\u011bsn\u011bn\u00ed, povrch\u016f a displej\u016f, v\u010detn\u011b vyblednut\u00ed, ze\u017eloutnut\u00ed, kremace nebo deformace slune\u010dn\u00edm a UV z\u00e1\u0159en\u00edm,<\/li>\n<li>oxidace, koroze, vlhkost, kapalina, kondenzace, prach, ne\u010distoty, ohe\u0148, mr\u00e1z, p\u0159eh\u0159\u00e1t\u00ed, blesky, z\u00e1plavy, element\u00e1rn\u00ed ud\u00e1losti nebo jin\u00fd vn\u011bj\u0161\u00ed vliv,<\/li>\n<li>nespr\u00e1vn\u00fd v\u00fdkon, zkrat, p\u0159ep\u011bt\u00ed, kabel\u00e1\u017e nebo chyba vozidla, nevhodn\u00e9 p\u0159\u00edslu\u0161enstv\u00ed nebo neslu\u010diteln\u00e9 vybaven\u00ed,<\/li>\n<li>neprofesion\u00e1ln\u00ed mont\u00e1\u017e, nespr\u00e1vn\u00e9 zapojen\u00ed, neopr\u00e1vn\u011bn\u00fd z\u00e1sah, otev\u0159en\u00ed nebo opravy t\u0159et\u00ed osobou, zm\u011bna hardwaru nebo softwaru bez p\u00edsemn\u00e9ho pokynu ru\u010ditelem;<\/li>\n<li>pou\u017eit\u00ed v rozporu s pokyny nebo zam\u00fd\u0161len\u00fdm \u00fa\u010delem, opomenutou \u00fadr\u017ebou, odstran\u011bn\u00fdm nebo ne\u010diteln\u00fdm s\u00e9riov\u00fdm \u010d\u00edslem,<\/li>\n<li>spot\u0159ebn\u00ed materi\u00e1l a jeho \u010d\u00e1sti, jejich\u017e \u017eivotnost je v d\u016fsledku pou\u017eit\u00ed p\u0159irozen\u011b krat\u0161\u00ed, ne-li vada v\u00fdroby.<\/li>\n<\/ul>\n<\/li>\n<li>Pokud ru\u010ditel akceptuje krytou poruchu, oprav\u00ed nebo nahrad\u00ed v\u00fdrobek bezplatn\u011b pro stejn\u00fd nebo funk\u010dn\u011b srovnateln\u00fd v\u00fdrobek. Nen\u00ed-li p\u0159im\u011b\u0159en\u011b mo\u017en\u00e9 opravit ani nahradit, vr\u00e1t\u00ed ru\u010ditel cenu zaplacenou za dan\u00fd produkt; t\u00edm se nevrac\u00ed cena za mont\u00e1\u017e, p\u0159epravu nebo jinou \u0159\u00e1dn\u011b poskytovanou slu\u017ebu.<\/li>\n<li>V del\u0161\u00edm obdob\u00ed nese z\u00e1kazn\u00edk n\u00e1klady na bezpe\u010dn\u00e9 balen\u00ed a p\u0159epravu produktu do a ze slu\u017eby, poji\u0161t\u011bn\u00ed z\u00e1silky, cel, dovozu a cel, demont\u00e1\u017e a remont\u00e1\u017e, diagnostiku nebo pr\u00e1ci t\u0159et\u00ed osoby, na zp\u016fsob cesty a v\u00fdstupu, pokud ru\u010ditel p\u00edsemn\u011b nesouhlas\u00ed se z\u00e1kazn\u00edkem. Z\u00e1ruka nese \u010d\u00e1sti a pr\u00e1ci vykonanou ru\u010ditelem v uznan\u00e9 oprav\u011b. Toto rozd\u011blen\u00ed n\u00e1klad\u016f se nepou\u017eije v rozsahu, v jak\u00e9m povinn\u00e9 pr\u00e1vn\u00ed p\u0159edpisy poskytuj\u00ed z\u00e1kazn\u00edkovi voln\u00fd v\u00fdkon nebo n\u00e1hradu nezbytn\u00fdch n\u00e1klad\u016f.<\/li>\n<li>Z\u00e1kazn\u00edk pou\u017eije z\u00e1ruku bez zbyte\u010dn\u00e9ho prodlen\u00ed po zji\u0161t\u011bn\u00ed selh\u00e1n\u00ed.&lt;a href=&quot;mailto:info@virtualcockpit.eu<\/a>. Uvede po\u0159adov\u00e9 \u010d\u00edslo nebo jin\u00fd doklad o n\u00e1kupu, ozna\u010den\u00ed v\u00fdrobku, popis selh\u00e1n\u00ed a p\u0159\u00edslu\u0161n\u00e9 podklady nezbytn\u00e9 pro d\u00e1lkov\u00e9 posouzen\u00ed. Produkt bude zasl\u00e1n pouze podle pokyn\u016f ru\u010ditele; nevy\u017e\u00e1dan\u00e9 z\u00e1silky p\u0159i dod\u00e1n\u00ed nesm\u00ed b\u00fdt p\u0159evzaty ru\u010ditelem.<\/li>\n<li>Z\u00e1kazn\u00edk umo\u017en\u00ed odpov\u00eddaj\u00edc\u00ed diagnostiku. Pokud se zd\u00e1, \u017ee nespln\u011bn\u00ed nen\u00ed pokryto, m\u016f\u017ee ru\u010ditel poskytnout zaplacenou opravu pouze po p\u0159edchoz\u00edm ozn\u00e1men\u00ed ceny nebo odhadu a po souhlasu z\u00e1kazn\u00edka.<\/li>\n<li>Doba od \u0159\u00e1dn\u00e9ho pou\u017eit\u00ed uznan\u00e9ho neposkytnut\u00ed opravn\u00e9ho nebo n\u00e1hradn\u00edho v\u00fdrobku z\u00e1kazn\u00edkovi se nezapo\u010d\u00edt\u00e1v\u00e1 do prodlou\u017een\u00e9 z\u00e1ru\u010dn\u00ed lh\u016fty. Opravy nebo v\u00fdm\u011bna nezah\u00e1j\u00ed nov\u00e9 nez\u00e1visl\u00e9 3- nebo 4let\u00e9 obdob\u00ed.<\/li>\n<li>Pokud jsou podm\u00ednky v reklam\u011b dostupn\u00e9 p\u0159ed uzav\u0159en\u00edm smlouvy pro z\u00e1kazn\u00edka p\u0159\u00edzniv\u011bj\u0161\u00ed ne\u017e tyto podm\u00ednky, pou\u017eij\u00ed se p\u0159\u00edzniv\u011bj\u0161\u00ed podm\u00ednky. Z\u00e1kazn\u00edkovi se na trval\u00e9m nosi\u010di poskytne z\u00e1ru\u010dn\u00ed dopis s etiketou kryt\u00e9ho v\u00fdrobku a zvolenou d\u00e9lkou.<\/li>\n<\/ol>\n<hr \/>\n<h2><strong>13. Alternativn\u00ed \u0159e\u0161en\u00ed spor\u016f<\/strong><\/h2>\n<ol>\n<li>Spot\u0159ebitel m\u00e1 pr\u00e1vo kontaktovat prod\u00e1vaj\u00edc\u00edho o n\u00e1pravu, pokud nen\u00ed spokojen se zp\u016fsobem vy\u0159izov\u00e1n\u00ed pohled\u00e1vky nebo se domn\u00edv\u00e1, \u017ee prod\u00e1vaj\u00edc\u00ed poru\u0161il sv\u00e1 pr\u00e1va.<\/li>\n<li>Pokud prod\u00e1vaj\u00edc\u00ed zam\u00edtne \u017e\u00e1dost spot\u0159ebitele nebo na ni ve stanoven\u00e9 lh\u016ft\u011b neodpov\u00ed, m\u00e1 spot\u0159ebitel pr\u00e1vo po\u017e\u00e1dat o alternativn\u00ed \u0159e\u0161en\u00ed sporu spot\u0159ebitele podle z\u00e1kona \u010d. 391 \/ 2015 Sb.<\/li>\n<li>Subjekt alternativn\u00edho \u0159e\u0161en\u00ed spor\u016f zejm\u00e9na<\/li>\n<\/ol>\n<p><strong>Slovensk\u00e1 obchodn\u00ed inspekce<\/strong>Bajkalsk\u00e1 21 \/ A, 827 99 Bratislava<a href=\"https:\/\/www.soi.sk\" rel=\"noopener\" target=\"_blank\">www.soi.sk<\/a><\/p>\n<hr \/>\n<h2><strong>14. Z\u00e1v\u011bre\u010dn\u00e1 ustanoven\u00ed<\/strong><\/h2>\n<ol>\n<li>Tato politika pod\u00e1v\u00e1n\u00ed st\u00ed\u017enost\u00ed vstupuje v platnost dnem zve\u0159ejn\u011bn\u00ed na internetov\u00fdch str\u00e1nk\u00e1ch e-shopu.<\/li>\n<li>Prod\u00e1vaj\u00edc\u00ed si vyhrazuje pr\u00e1vo zm\u011bnit tato pravidla pro st\u00ed\u017enosti. Aktu\u00e1ln\u00ed verze je v\u017edy k dispozici na internetov\u00fdch str\u00e1nk\u00e1ch prodejce.<\/li>\n<li>Pr\u00e1va spot\u0159ebitel\u016f podle obecn\u011b z\u00e1vazn\u00fdch pr\u00e1vn\u00edch p\u0159edpis\u016f nejsou t\u011bmito pravidly pro st\u00ed\u017enosti dot\u010dena.<\/li>\n<li>P\u0159eklady slou\u017e\u00ed z\u00e1kazn\u00edk\u016fm v jejich jazyce. V p\u0159\u00edpad\u011b rozd\u00edlu v interpretaci je rozhoduj\u00edc\u00ed slovensk\u00e9 zn\u011bn\u00ed pouze tehdy, pokud nejsou dot\u010dena z\u00e1vazn\u00e1 pr\u00e1va spot\u0159ebitel\u016f.<\/li>\n<\/ol>\n<hr \/>\n<p><strong>In Bake, 23. 9. 2026<\/strong><br \/>\n<strong>Nizum s. r. o.<\/strong><br \/>\n&lt;a href=&quot;mailto:info@virtualcockpit.eu<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Verze EN 2026-09-23-v3 \u00b7 \u00fa\u010dinnost od 23.9.2026 1. Provozovatel Obchodn\u00ed n\u00e1zev:Nizum s. r. o.Um\u00edst\u011bn\u00ed:Baka 40, 930 04 Baka, Slovensk\u00e1 republikaIdentifika\u010dn\u00ed \u010d\u00edslo:57420092TIN:2222730698\u010c\u00edslo DPH:SK21222730698 (pl\u00e1tce DPH od 26.7.2026)Zaps\u00e1no v obchodn\u00edm rejst\u0159\u00edku:Okresn\u00ed soud Trnava, odd\u00edl Sro, vlo\u017eka \u010d. 61925 \/ TE-mail: &lt;a href=&quot;mailto:info@virtualcockpit.eu Internetov\u00e1 str\u00e1nka: https:\/\/virtualcockpit.eu(d\u00e1le jen &#8222;Evropsk\u00e1 unie&#8220;)Prod\u00e1vaj\u00edc\u00ed(n = 6) 2. Obecn\u00e1 ustanoven\u00ed Toto \u0159\u00edzen\u00ed o st\u00ed\u017enosti [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_vc_service_type":"","footnotes":""},"class_list":["post-5353","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.2.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"Verze EN 2026-09-23-v3 \u00b7 \u00fa\u010dinnost od 23.9.2026 1. 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